![]() ![]() Although no private health information will be sent, the notification that new information is available in M圜hart may be information that you would not want others to know. Any person with access to this email account will be able to see these notifications. Notification messages regarding information in M圜hart will be sent to your email address. It is your responsibility to secure any computer or mobile device that you use to access M圜hart and to protect your username and password. ![]() All of the confidential health information available to you in M圜hart is protected and securely maintained. These communications, however, will not contain any confidential health information. You will receive email communications notifying you that new information is available in your M圜hart account. Use of M圜hart by Rush, Rush Copley and their affiliates occurs over a secure connection. If there is insufficient information provided, Rush, Rush Copley and their affiliates will be unable to provide accurate and reliable services. Please note that Rush, Rush Copley and their affiliates are only able to respond to your M圜hart communications based on the information you provide and information in our records. Accordingly, emergency situations requiring immediate attention should not be submitted electronically. In some cases, the member of the care team who needs to respond to an electronic inquiry or other communication may not be immediately available so you should allow at least two (2) business days for a response. Your care team will use reasonable efforts to provide a timely response to electronic inquiries. ![]() If your health care provider is out of the office or unavailable, messages sent via M圜hart may be routed to another authorized health care provider in order to facilitate a timely response to your request. IN AN EMERGENCY, GO TO THE NEAREST EMERGENCY ROOM OR DIAL 911. FOR ALL URGENT MEDICAL MATTERS, PLEASE CONTACT YOUR HEALTH CARE PROVIDER'S OFFICE DIRECTLY BY PHONE. MYCHART SHOULD NEVER BE USED FOR URGENT MATTERS.
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